What is your Return Policy and Product Warranty Policy?

FINsix provides all our direct purchase customers with a satisfaction guarantee that if you are not satisfied with your DART we will refund your money. You need to contact us within fourteen (14) days of receipt of your DART by submitting a Support Ticket. Our support representatives will provide instructions on how to obtain a return authorization so you may return your DART for a full refund. Buyer is responsible for all shipping expenses.  

Our DART family comes with a 2-to-3 year warranty program. If your DART has failed under normal usage, we will at our discretion and as long as parts are in stock, send you a replacement unit.

If you purchased your DART from a retailer please contact them for their return policy and procedures.

Warranty is void if: 1) Proof of purchase from an authorized source is missing, 2) Purchase was from unauthorized sources such as 3rd party sellers on ebay, amazon, etc., and 3) If the failure is deemed to have occurred outside of normal usage guidelines.